Sansui AU-9500
Prologue: This excellent-sounding Sansui AU-9500 (Japan Domestic Market model at 100V) has gone through Master-grade 'Takumi' Restoration performed in Japan. Sound signature preserved to original 1970s factory specifications by veteran Sansui technicians. It doesn't get any better.
This entire restoration work takes two to three months, allowing the amplifier to settle naturally, as it should. What remains is not merely an amplifier, but a piece of Japanese monozukuri—quiet, enduring, and made to be lived with.
It will reward its owner with many unhurried hours of listening, where music is allowed to breathe.
Background:
The Sansui AU-9500: A Masterclass in Japanese Hi-Fi Engineering
In the landscape of early 1970s Japanese audio engineering, the Sansui AU-9500 holds a firm reputation as a landmark amplifier—both literally and figuratively. Launched around 1972, it was built during Sansui’s most respected engineering phase.
The "Kikuchi" Legacy : This was the last "no-compromise" flagship released before Sansui’s founder, Kosaku Kikuchi, retired in 1974. He designed this unit to be his "Final Jewel"—a statement piece that satisfied his highest expectations for solid-state musicality.
Acoustic Voicing : It is well-documented that Sansui engineers used the AU-9500 to voice some of the most famous monitors of the era. If a customer owns vintage JBL, Altec, or Tannoy speakers, the AU-9500 is their "reference" for how those speakers were intended to sound.
One of the most frequently praised aspects of the AU-9500 is its sheer physicality. At over 23 kg, it’s often likened to a tank. The power transformer alone weighs more than some entire modern amplifiers. Audiophiles note that even internal components—like the die-cast metal knobs, thick chassis plating, and extruded aluminum heatsinks—were engineered with a quality-first mindset.
The AU-9500 includes features well ahead of its time:
• Separate pre-out/main-in for pairing with external power amps.
• Switchable phono inputs, capable of handling both MM and lower output carts.
• Precise tone control section, with the option to defeat it entirely.
• DC-coupled design for broader frequency response and tighter bass.
Its distortion levels (THD: ≤ 0.1% ) and frequency response figures (5 Hz – 40,000 Hz full rated power bandwidth) matched or exceeded international standards of the day, earning praise in reviews from both Japanese magazines like Swing Journal and Western outlets.
Where Engineering Meets Elegance
When Sansui launched the AU-9500 in the early 1970s, they weren’t just releasing another integrated amplifier—they were crafting a reference-grade unit that embodied the philosophy of no-compromise audio reproduction. Every aspect of the AU-9500’s design—electrical, mechanical, and aesthetic—was developed with precision, guided by Sansui’s unwavering commitment to sonic excellence and reliability.
1. All-Stage Direct Coupling:
At the core of the AU-9500’s amplifier design is its all-stage direct-coupled circuit. Unlike conventional designs that use coupling capacitors between amplifier stages—often coloring the sound or limiting bandwidth—Sansui chose to eliminate these entirely. Instead, they implemented a fully direct-coupled OCL (Output Capacitor-Less) push-pull design, allowing for cleaner signal transfer, tighter bass response, and a more extended frequency range. The result was superior low-frequency clarity and higher transient accuracy, crucial for vinyl playback and wide-band analog sources.
2. Parallel Push-Pull Output Stage:
To ensure ample power and low distortion, Sansui employed a parallel push-pull output configuration. This design not only increased output current capacity but also improved linearity, especially under load. Rated at 80 watts per channel into 8 ohms (and conservatively so), the AU-9500 maintained control over speakers with poise and headroom, even at high volumes.
3. Dual Power Supply System:
The AU-9500 uses a dual power supply design with separate regulated rails for each channel, contributing to superior channel separation and reduced crosstalk. Additionally, the pre-driver stage operates at a higher voltage than the output stage—a rare design consideration—ensuring clean, unclipped voltage swing and high dynamic range.
The massive power supply filtering is anchored by four large 4,700µF capacitors (18,800µF total), which provide outstanding transient response and rock-solid stability, even when driving complex speaker loads or during dynamic musical passages.
4. Precision Phono Equalizer Circuit:
Sansui equipped the AU-9500 with a phono stage that rivals many standalone preamps. The three-stage phono equalizer uses low-noise, direct-coupled transistor circuitry to achieve superb RIAA accuracy (±0.5dB from 30 Hz to 15 kHz). The high overload margin (up to 300 mV) and separate regulated power supply ensure precise, distortion-free playback for both MM and high-output cartridges.
Additionally, Phono 2 input features switchable loading resistors (30kΩ/50kΩ/100kΩ) to allow for proper cartridge matching—an audiophile feature still prized today.
5. Triple Tone Control System (T.T.C.):
Unlike most integrated amps with fixed tone circuits, the AU-9500 introduced a Triple Tone Control system, giving users real-time control over bass, midrange, and treble. Each band features three selectable turnover frequencies, allowing precise tailoring of tonal balance without sacrificing musicality. Importantly, each control has a defeat switch for purist listening, bypassing the tone circuitry entirely.
This flexibility made the AU-9500 not just an amp, but a studio-grade tool—ideal for systems needing room correction or adjustment to various musical genres.
6. Full Preamp/Main Separation:
The AU-9500 offers a Pre Out / Main In loop with dedicated jumpers, allowing users to insert external processing (like an equalizer or crossover) or use the AU-9500 as a standalone preamp or power amplifier. This design ensured adaptability across different system configurations—a rare feature at the time, and invaluable for today’s vintage collectors seeking flexibility.
7. Protective Circuitry with Audio Relay:
Sansui included a fast-action speaker protection relay, which mutes output during power-up and guards against DC offset and overcurrent conditions. Combined with internal fuses and thermally linked sensors, the AU-9500 was designed to protect both itself and your valuable loudspeakers—a thoughtful nod to long-term reliability.
8. Extensive Connectivity and Switching:
This amplifier was built for serious system integration. It provides:
• Two phono inputs
• Two AUX inputs
• Dual tape monitor loops
• Microphone inputs (with mix control)
• Dual speaker outputs (A/B/C)
• Independent recording and monitoring switching
Volume, balance, loudness, filters (high and low), and input sensitivity adjustments round out the control panel—giving the listener unprecedented command over their listening environment.
9. Construction and Aesthetics:
The AU-9500’s design was not only functional but visually elegant. The brushed aluminum front panel, solid machined knobs, toggle switches, and engraved labeling exude a timeless quality. Internally, the layout is clean, symmetrical, and overbuilt—military-grade in many respects. Every component and solder joint reflects Japanese manufacturing at its peak.
The chassis is shielded to minimize hum and magnetic interference, while the vented top cover ensures adequate thermal dissipation without reliance on noisy fans.
The technical specifications for the Sansui AU-9500 are as follows:
Power Output:
• 75 W/ch @ 8Ω (both channels driven, RMS)
• 80 W/ch @ 8Ω (1 kHz)
• 115 W/ch @ 4Ω (1 kHz)
• Dynamic Power: 110 W/ch @ 8Ω, 130 W/ch @ 4Ω
Frequency Response:
• 15 Hz – 40,000 Hz (±1 dB at 1 W)
• 5 Hz – 40,000 Hz (full rated power bandwidth)
Distortion:
• THD: ≤ 0.1%
• IMD: ≤ 0.1%
• Damping Factor: ~50 (8Ω)
Signal-to-Noise Ratio:
• Phono: 75 dB
• Line (AUX/Tuner): 85 dB
• Mic: 65 dB
Input Sensitivity / Impedance:
• Phono 1 & Mic: 2.5 mV / 50 kΩ
• Phono 2: 2.5 mV / switchable 30/50/100 kΩ
• AUX / Tuner / Tape: 100 mV / 50 kΩ
• Pre Out: 0.8 V (max 4.5 V)
• DIN Output: 30 mV
• Tape Rec Out: 100 mV / 1.5 kΩ
Speaker Load Compatibility:
• 4Ω – 16Ω
Physical:
• Dimensions: 500 × 140 × 347 mm
• Weight: 23.3 kg
• Power Consumption: 205 W (rated), up to 550 W (max)
Features:
• Dual Phono inputs (with adjustable loading)
• Mic input with front volume control
• Dual Tape Monitor loops (with dubbing)
• Pre-out/Main-in terminals
• Tone defeat, Low/High filters, Loudness, and 3-step Bass & Treble EQ
• Built-in headphone amp and speaker selector A/B
The Sound of the Sansui AU-9500:
A Vintage Classic That Still Sings
Released in the early 1970s as one of Sansui’s flagship integrated amplifiers, the AU‑9500 remains a revered piece in vintage HiFi circles. More than five decades later, this amplifier continues to command respect not just for its robust construction, but for its unmistakable sonic signature — one that blends power, warmth, and a touch of nostalgia.
A Warm, Musical Soul
Ask any AU‑9500 owner what stands out most, and the word “warmth” will likely come up first. The amplifier delivers a smooth, rich tonal character that many describe as almost “tube-like,” despite being a solid-state design. Vocals come forward with intimacy, midrange textures are lush, and there’s an organic musicality that lends itself beautifully to genres like jazz, blues, and classic rock.
For many, the Sansui AU‑9500 doesn’t just play music — it communicates emotion. This is where it often wins over modern amplifiers that may boast superior measurements but lack the soul that vintage Sansui brings to the table.
Punch and Power Without Harshness
Despite its warmth, the AU‑9500 is no slouch in the dynamics department. Audiophiles often note its ability to control even demanding speaker loads with authority. Bass is punchy and well-defined, and the amplifier rarely sounds strained, even at high volumes. Some users describe the sound as “muscular,” yet never aggressive — a balance that’s hard to find even in today’s high-end gear.
Its rated 75W per channel (at 8 ohms) may seem modest by today’s standards, but the AU‑9500 delivers that power with composure and real-world impact. Owners often comment they rarely need to turn the volume past 10 o’clock.
A Revered Vintage Powerhouse
“It’s designed and made for people who want only the best—and are willing to pay for it. True today. The AU‑9500 still commands a price reflective of the high…” - Stereonet / AudioKarma.
Several users regard it as a standout in Sansui’s legacy: “In integrated amps, the AU‑999 and AU‑9500 were great.” - Audiogon.
These remarks reflect the enduring appeal of its top-tier build and engineering pedigree.
Distinctive Sound Character: Warmth Meets Clarity
Many describe the AU‑9500’s tonality as “tube‑like”, praising its natural midrange and substantial low-frequency performance:
“Laid back top end with punchy lows and warm mid‑range. Dare I say ‘tube‑like’? Great phono section…” - Klipsch Audio Community.
Echoing this sentiment, a Reddit user shared: “It sounds warm, smooth and lovely.” Others reinforce its powerful low-end and tonal richness: “…very powerful especially in the lower frequencies.” - vintagehifi.audio
サンスイ AU-9500
岩崎千明
スイングジャーナル 2月号（1973年2月発行） 「SJ選定新製品試聴記」より サンスイがこのところコンポーネントに示す熱っばいまでの意気込みは、すざまじいという言葉で表されるほどの迫力を感じさせる。そうとるのは、決して私一人だけではあるまい。 つい先々月、このＳＪ選定品としてＡＵ７５００が登場したばかりだというのに、今月再びＳＪ選定品として目白押しの新製品の中から、再びサンスイのアンプが紹介されることになった。ＡＵ９５００である。 この新製品、ごらんの通り風格も堂々たる貫禄であるし、価格もまた、10万を軽く越すという、最近のデラックス志向の強いステレオ・パーツの中にあっても、ひときわ目立つ超豪華型だ。 まさに国産アリメイン・アンプ中の最高レベルを狙ったとみられる新製品なのだ。 「実はさきにＡＵ７５００のときに同時に発表すべきだったのですがこれだけの高級機になりますと、社内でもいろいろな形で検討を加えられ例えば発表時期もＳＰ７０７Ｊと同時発表という形をとることになったわけです」とメーカー側のいいわけ。 ＪＢＬの38センチ・フルレンジのＤ１３０をユニットとしたバックロードホーンのエンクロージュアに収めた新製品がＳＰ７０７Ｊ。この国産随一を狙った豪華スピーカー・システムと同時にデビューさせたことは、このコンビで、ライバルを一挙に圧倒し去ろうという、いかにも専門メーか－らしい冴えをみせた憎いテクニックとみた。 ＡＵ９５００のうわさは、しかし、すでに７５００発表当時からささやかれていた。それが現実となって、眼のあたりに接してみるとき、かつて、その昔、山水がＡＵ１１１を市場にデビューした当時のことを思わずにはいられない。 ＡＵ１１１は、旧いオーディオ・マニアなら、その存在は、アンプの最終目標として長く君臨していたことを知ろう。６Ｌ６ＧＣのプッシュプルを最終段とした45／45ワットという当時の最強力管球プリ・メイン・アンプであった。 ハイパワーなるが故の大型出力トランスを２個に加え、その電源をまかなうべき馬鹿でかいパワー・トランスは巨大なる図体を余儀なくし、家庭用アンプというにはほど違いヘビー・ウエイトぶりは、脚に金属椅子と同じキャスターを取りつけるさわぎで、しかも、わずかな移動も、これに頼らざるを得ないという、万事常識はずれの強力型重量級アンプであった。 家庭用として、45ワットはおろか１００ワットさえ登場する今日、その中にあっても今日の新製品ＡＵ９５００の大きさと重量は、やはり特筆に催するほどだ。 これというのも、今日のサンスイのアンプが、すべて、カタログ表示であるフル・パワーを20～20Ｋヘルツという音声帯域内全帯にわたって、保証するという、ぜいたくさから、きている。しかも、この規格値は、なんと驚くべきことに、ひずみ０・１％においての値なのである。 歪０・１％という値は、かつて英国リークのアンプの表カンバンだった。しかし、実際には、０・１％歪は、１０００ヘルツにおいての場合でのみだ。音声帯域全帯に対するものではない。 マッキントッシュのアンプさえもこの全音声帯域内での歪率に対しては、0．3％を示すに過ぎない。 しかし、山水のアンプでは、この０・１％歪をギャランティーしようという。まさに、おどろきの他ない。 これを実現するためにはパーツを選び最新の回路技術に加え、今まで見過されていた多くの部分を再開発しなければならなかったという。かつて、３０３シリーズで、０・３％歪を実現したサンスイは、０・１％歪に挑んでコンポーネントの製品化を実現したのである。 いうはやすく、実現至難な０・１％歪。現実の市販品でこのクラスのカタログ・データは、少ないわけではないが市販製品をチェックすれば、カタログとは足もとにも及ばぬのが普通だ。サンスイの堅実な努力は、しかし着々と成果を上げているのである。 ＪＢＬにコンシューマー用アンプのなくなった現在、このサンスイ・ブランドの高級アンプ群は、ＪＢＬシステムを鳴らすにはかけがえのない存在となるわけだが、それに応えるかのようにＡＵ９５００のサウンドは、かつての名器、ＳＡ６６０と相通ずるものを感じさせる。低域の底知れぬ力強い迫力がそれだし、中高域のこの上ない充実したサウンドは、ＪＢＬアンプのそれに一段と透明度を加えたともいいたい。 ＪＢＬファンにとってこのアンプの出現は限りない信頼感を加えた大きな標的ともなるに違いない。
Swing Journal – February 1973 Issue
“Listening Impressions of SJ-Selected New Products”
by Chiaki Iwasaki
The passion that Sansui has shown for developing new audio components recently is nothing short of extraordinary—it’s the kind of intensity that can only be described as fierce. And I doubt I’m the only one who feels this way.
It was only a couple of months ago that the AU-7500 was introduced as an SJ-selected product, and yet here we are again—with another Sansui amplifier chosen from among a flood of new releases. This time, it’s the AU-9500.
Just by looking at it, you can see it exudes a sense of grandeur and authority. Its price—well over ¥100,000—stands out even among today’s increasingly luxurious stereo components. This is clearly a flagship model, aiming for the very top of the Japanese integrated amplifier market.
According to Sansui:
“Actually, the AU-9500 was supposed to be released at the same time as the AU-7500, but since this is a high-end model, we needed more internal evaluations and decided to debut it together with the SP-707J speakers.”
The SP-707J is a newly developed domestic speaker system featuring JBL’s legendary 38cm full-range D130 unit in a back-loaded horn enclosure. By launching this premium speaker and the AU-9500 as a pair, Sansui made a bold move to decisively outclass the competition. It was a brilliant and deliberate strategy, showing the kind of flair you expect from a specialist audio manufacturer.
Rumors of the AU-9500 had already been circulating when the AU-7500 was announced. Now that I’ve seen and heard it in person, I can’t help but recall the excitement that surrounded the launch of the legendary AU-111.
Veteran audiophiles will remember the AU-111 as a pinnacle product—long regarded as the ultimate integrated amplifier. With a 45W+45W output using 6L6GC tubes in push-pull configuration, it was Sansui’s powerhouse vacuum tube amp of its era. It had two massive output transformers and a huge power transformer to match, making it so large and heavy it came with casters—like office chairs—just to move it. By any measure, it was a beast.
Even now, when 45W and even 100W have become commonplace in home use, the AU-9500’s size and weight still command attention. But there’s a reason for this. Sansui has set a remarkably high bar: the AU-9500 guarantees full power output across the entire 20Hz–20kHz audio spectrum. And—here’s the real surprise—it does so with just 0.1% total harmonic distortion.
To put this into context: the British manufacturer Leak famously advertised 0.1% THD, but that was only at 1kHz. It didn’t apply across the full frequency range. Even McIntosh amplifiers only quote 0.3% THD across the full audio band. But Sansui is guaranteeing 0.1% over the entire range—an astonishing achievement.
To reach this level of performance, Sansui had to carefully select parts, adopt the latest circuit technologies, and re-engineer many elements that had previously been overlooked. They had already achieved 0.3% distortion with the earlier 303 series, but now they were pushing even further—to 0.1%—and making that level of performance commercially available.
It’s easy to write numbers on a spec sheet, but extremely difficult to deliver in real-world production. Many brands claim such figures, but few can meet them when their units are independently tested. Sansui, however, has taken a steady and honest approach—and they are delivering the results.
With JBL no longer producing consumer amplifiers, Sansui’s high-end amplifier lineup is now a vital match for JBL speaker systems. In fact, the AU-9500’s sonic character bears a strong resemblance to the legendary JBL SA660. Its deep, commanding bass and superbly rich, powerful mid-to-high frequencies surpass even the revered JBL house sound, adding a new layer of transparency.
For JBL fans, the arrival of the AU-9500 is not just exciting—it offers a renewed sense of confidence. This amplifier is poised to become a true benchmark.
This Sansui AU-9500 (Japan Domestic Model) has been meticulously cleaned and restored, both inside and out, by our Takumi (Master Craftsmen), who carried out a complete overhaul.
Since its return, it has been put through 3 weeks of testing by us at Vintage Japan HiFi. The results? It sounds as powerful and clear, truly exceptional for a piece of its era.
Condition Overview:
- Cosmetic Condition: 8.0/10 – Excellent overall ! The front panel has multiple concealed spots on the front panel due to its vintage age, these are only visible at close up inspection. However, there are no visible scratches on the front panel. The top cover has a visible hairline scratch. Back panel connectors have been polished.
- Performance: 9.5/10 – Operating at peak specifications with amazing sound clarity and depth.
Note:
Our overhaul service focuses on preserving the original sonic character of the amplifier. We only replace non-functioning electronic parts, ensuring each piece remains true to its factory specifications. Unlike the common practice in many US HiFi workshops, where all capacitors, transistors, and other components are replaced, our ex-Sansui engineers and technicians advise against this, as it changes the amplifier’s authentic sound profile. We honour this approach to maintenance and restoration. However, if you’re looking for more extensive "recapping," feel free to reach out by email for a personalized service quote.
All control knobs and switches have been professionally cleaned and lubricated. However, scratchy noise cannot always be completely eliminated and may reappear over time. This is an unavoidable characteristic of vintage Hi-Fi equipment due to age and component wear. It should not be considered a defect, but rather a natural sign of the unit’s history and originality.
Please refer to our disclaimer notes for further details.
If this occurs, gently rotate the relevant control knobs (volume or balance) back and forth several times before use. In many cases, this will significantly reduce or temporarily eliminate the noise.
Coming Soon !
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You’ll find audio tests and demos from our carefully curated collection of vintage Japanese HiFi.
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For any vintage audio hifi equipment:
Please be aware that, given this vintage hifi equipment's age, certain switches and original parts are no longer in production. While we’ve thoroughly cleaned and lubricated any “gari gari” scratchy controls (as they’re called in Japan), it’s simply not possible to eliminate this characteristic entirely since volume knobs and switches cannot be disassembled.
We recommend regular servicing every 2 to 3 years, depending on the equipment, to keep this vintage hifi in peak condition. This advice applies to all vintage equipment—be cautious of sellers who claim "brand-new condition" or “better than original.”
Minor scratchy sounds in control knobs are typical for vintage gear and should not be seen as a defect but rather a natural sign of its history since it does not affect the actual performance or introduce noise into the audio signal source unless being operated.
If this occurs, gently rotate the relevant control knobs (volume, or balance) back and forth several times before use. In many cases, this will significantly reduce or temporarily eliminate the noise.
For optimal sound quality, we advise pairing this amplifier with high sensitivity speakers (88-92 db). If you need guidance on amplifier matching, feel free to reach out for assistance. If you need guidance on amplifier matching, feel free to reach out for assistance.
"Where audio heritage meets absolute trust”
Welcome to the ultimate destination for golden-era Japanese audio engineering. Buying premium Japan Domestic Market (JDM) hi-fi equipment online should be an exciting, seamless experience. Below, we answer our community's most frequent questions regarding voltage, restoration, shipping, and logistics to give you absolute peace of mind.
1. Restoration & Maintenance
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The Takumi Overhaul Process: Every restored component undergoes an exhaustive, archival-grade restoration by our elite Japanese Takumi technicians. This includes deep internal chassis detailing, advanced chemical treatment of all potentiometers and switches to permanently eliminate artifact noise, targeted replacement of aged or leaking capacitors, precision re-soldering of compromised micro-joints, and fresh installation of period-correct belts or bulbs. Circuitry is then meticulously re-biased to original factory specifications.
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The Endurance Bench Test: To guarantee absolute reliability before international transit, every restored unit undergoes a rigorous 24-hour stress test (operating 8 hours straight per day over 3 consecutive days) to monitor thermal stability, power delivery, and sonic purity.
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Authentic Japanese Components: We preserve the original sonic signature of your gear by utilizing premium, high-grade Japanese components—such as Nichicon, Elna, and Rubycon capacitors, and made-in-Japan transistors. To maintain absolute design integrity, certain discontinued vintage parts may be meticulously sourced from donor units of the exact same model.
2. Premium Shipping & Packaging
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Transparent Shipping Rates: Vintage components are exceptionally heavy (often weighing 20kg to over 40kg). Shipping fees are calculated accurately at checkout based on actual weight or volumetric size. Rates are tied directly to the live, official reference rates of our premium carriers (EMS, DHL, FedEx) and reflect current global carrier tariffs.
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Our Packing Standard: Every unit is engineered to survive cross-ocean journeys. We use heavy-duty, double-walled boxes and custom high-density foam molding. For turntables, heavy platters, counterweights, and headshells are completely removed and packed securely underneath the chassis to protect delicate spindles and tonearm bearings.
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Pre-Shipping Video Validation: As a mandatory final step in our workflow, every piece of equipment undergoes a meticulous, final in-house audio testing and functional bench test right before packing. We film this process and upload the high-fidelity video directly to a private Google Drive folder for your personal review before the unit departs. If any anomaly is detected, it is routed back to our workshop for final servicing at our own cost.
3. Voltage Requirements (JDM vs. International)
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The 100V Requirement: True JDM (Japan Domestic Market) audio equipment is engineered strictly for Japan’s native 100V power grid. If you live in the US (120V), Europe/UK (230V), or Australia (240V), plugging the unit directly into your wall will damage the delicate vintage circuitry.
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The Solution: Operating a 100V unit on a high-quality, isolated step-down transformer is incredibly simple, safe, and does not degrade sound quality. Our team can recommend or supply the exact wattage transformer required for your specific model to ensure perfect, lifelong operation.
4. Duties, Taxes, & Currency
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Customs and Import Taxes: International shipments are subject to the import laws, customs duties, and VAT of your destination country. These fees are the sole responsibility of the buyer and are collected by the courier upon delivery (DAP / Delivered At Place). We handle all export customs paperwork flawlessly on the Japanese side to ensure swift clearance. We do not offer DDP (Delivered Duty Paid).
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Multi-Currency Secure Checkout: Our storefront allows you to securely browse and checkout in multiple major global currencies using fully encrypted methods, including international credit cards, Apple Pay, Google Pay, and Alipay.
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Exclusive 3% Wise Discount: For maximum efficiency, we recommend utilizing Wise (Bank Transfers) for your investment. Clients opting for Wise receive an exclusive 3% privilege discount, which stacks directly on top of our ongoing 8% to 10% cross-border tariff mitigation discounts. Contact our team prior to checkout to have this applied to your invoice.
5. Workmanship Warranty & Returns
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15-Day Workmanship Warranty: We back our elite restoration craftsmanship with a dedicated 15-day warranty. If you encounter any unexpected operational issues upon unboxing, simply notify us within 7 days of delivery. Should a component require technical attention, we will immediately collaborate with you on an efficient solution, which may involve remote diagnostics or coordinating and subsidizing support with a qualified, third-party vintage audio technician local to your area.
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15-Day Return Window: To qualify for a return, the item must be in its exact received condition, packed securely in its original specialized materials, and pre-approved with an official Return Authorization (RA) number. Approved returns are subject to a restocking fee to cover the complex logistics of international re-importation.
For a complete, transparent breakdown of our terms, step-by-step claims instructions, and restocking details, please review our official FAQ page and different policies on Terms of Service, Return and Shipping.
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